Privacy Policy

We collect information you provide directly when creating an account, including your name, email address, and profile details. When you participate in auctions, we collect bidding history, order records, and payment information necessary to process purchases.

We also collect usage data automatically, including your IP address, browser type, device information, pages visited, and actions taken on the platform. This helps us improve the experience and maintain security.

Your information is used to operate and improve the Artelyara platform, process orders, send auction notifications, and communicate important updates about your account. We may use aggregated, anonymized data for analytics and to understand how our platform is used.

We will never sell your personal information to third parties for marketing purposes.

We share limited information with third-party service providers who assist us in operating the platform, including payment processors, email delivery services, and hosting providers. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

When you win an auction, we share necessary contact and shipping information with the artist to facilitate delivery. We may also disclose information when required by law or to protect the rights and safety of our users.

We implement industry-standard security measures to protect your personal information, including encryption in transit and secure authentication through our infrastructure providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to access, correct, or delete your personal information at any time through your account settings. You may request a copy of all data we hold about you by contacting us. You can opt out of non-essential communications at any time.

If you wish to delete your account entirely, please contact our support team. Note that certain order records may be retained as required by law.

Artelyara uses essential cookies to maintain your session and remember your preferences (such as dark mode). We use analytics cookies to understand how the platform is used. You can control cookie settings through your browser preferences, though disabling essential cookies may affect platform functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting a notice on the platform and, where appropriate, sending you an email. The “Last updated” date at the top indicates the most recent revision.

If you have questions about this Privacy Policy or how we handle your data, please contact us through our contact page. We aim to respond to all privacy-related inquiries within 30 days.